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PRIVACY POLICY
Rise + Rebel respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, join our email list, or contact us.
Information We Collect
We may collect personal information you provide to us, including:
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Name
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Email address
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Phone number
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Billing address
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Shipping address
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Order details
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Payment-related information
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Messages or inquiries you send to us
We may also collect basic website information such as browser type, device information, pages visited, and how visitors interact with our site.
How We Use Your Information
We use your information to:
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Process and fulfill orders
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Send order confirmations and shipping updates
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Respond to customer questions
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Provide customer support
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Manage returns, exchanges, or store credit
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Send marketing emails, only when you have opted in
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Improve our website, products, and customer experience
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Prevent fraud, misuse, or unauthorized activity
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Comply with legal, tax, or business obligations
Email Marketing
You may choose to join The Rise + Rebel Letter or receive updates from us.
If you subscribe to our email list, we may send you updates about new arrivals, pop-ups, events, promotions, behind-the-scenes brand news, and other Rise + Rebel content.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.
We do not automatically add customers or event contacts to our email list without consent.
Orders & Payments
When you place an order, your payment information is processed through secure third-party payment providers connected to our website.
Rise + Rebel does not store full credit card numbers or full payment details directly.
Sharing Your Information
We may share information with trusted third-party services that help us operate our business, including:
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Website hosting platforms
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Payment processors
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Shipping carriers
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Email marketing platforms
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Order fulfillment tools
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Analytics or website performance tools
These services only receive the information needed to help provide their services.
We do not sell your personal information for money.
Cookies & Website Tracking
Our website may use cookies or similar technologies to help the site function, remember preferences, analyze traffic, and improve the shopping experience.
You can adjust cookie settings through your browser. Some website features may not work properly if cookies are disabled.
Shipping Information
When we ship an order, we may share your name, shipping address, email, phone number, and order details with the shipping carrier or shipping software needed to deliver your package.
Customer Photos, Reviews & Social Media
If you tag Rise + Rebel, send us a photo, leave a review, or share content with us, we may repost or share it on our website, social media, marketing materials, or other brand channels.
If you would like us to remove a shared photo, review, or testimonial, please contact us.
Data Security
We take reasonable steps to protect your personal information. However, no website, payment system, or online platform can guarantee complete security.
Please protect your own account information and contact us if you believe your information has been used without permission.
Your Privacy Choices
You may contact us to:
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Ask what personal information we have about you
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Request corrections to your information
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Ask us to delete your information where legally possible
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Unsubscribe from marketing emails
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Ask privacy-related questions
We may need to keep certain information for order records, tax purposes, fraud prevention, legal compliance, or business records.
Children’s Privacy
Rise + Rebel is not intended for children under 13. We do not knowingly collect personal information from children under 13.
If we learn that we have collected information from a child under 13, we will take steps to delete it.
International Visitors
If you visit our website or place an order from outside the United States, your information may be processed in the United States or through third-party platforms we use to operate our business.
By using our site, you understand that your information may be transferred, stored, or processed outside of your country.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
By continuing to use our website after changes are posted, you agree to the updated policy.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at: